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FAQ

Frequently Asked Questions

Straight answers about remodeling, rebuilding after water damage, insurance, estimates and how we run a project.Can’t find what you need?

FAQ

General Construction & Working With ProRevive

Who we are, what we do and where we work.

Is ProRevive Construction the same company as ProRevive Restoration?

Yes — same owners, same team. ProRevive Restoration handles emergency water damage: extraction, drying and mold remediation. ProRevive Construction handles what comes after it, and everything that isn’t an emergency: rebuilding after water damage, and kitchen and bathroom remodeling.

We focus on three things: reconstruction after water damage, kitchen remodeling and bathroom remodeling. That includes the related interior work — framing repair, drywall, flooring, cabinets, countertops, tile, trim and interior painting. Keeping our focus narrow is deliberate; these are the projects we plan, price and build every week.

ProRevive is a licensed, bonded and insured general contractor in Washington State. Our contractor registration number is on our estimates and in the footer of this site, and you can check it on the Washington State Department of Labor & Industries website.

We work across Pierce, Thurston and South King County — from Olympia and Tumwater up to Kent and South Seattle, including Tacoma, Lakewood, University Place, Puyallup, Federal Way, Gig Harbor and Lacey. The full list is on our Areas We Serve page. Not sure if you’re in our area? Call us — if we can’t take the job, we’ll tell you straight away.

Our own team plans and manages every project, and one project lead stays your point of contact from start to finish. 

We focus primarily on remodeling, reconstruction, and larger improvement projects, including kitchens, bathrooms, and rebuilding after water damage. Small repair-only projects may be considered depending on the scope and project needs.

We stand behind the quality of our work and address workmanship concerns as outlined in your project agreement. Warranty terms can vary by project, so we recommend reviewing the specific terms included with your contract.

FAQ

Kitchen Remodeling

Planning, timelines and choices for your kitchen remodel.

How long does a kitchen remodel take?

The timeline depends on the size and scope of the project, material availability and the work being completed. Your estimate will provide a project schedule, with updates if anything changes.

Yes. We plan the cabinets, countertops, flooring, lighting and finishes with you, using samples and our design gallery on an iPad at your kitchen table, so choices are made looking at real finishes.

Yes. We handle everything from new finishes to a full gut and reconfigure. Moving plumbing, gas orelectrical, or removing a wall, adds cost and may need a permit and engineering, so we’ll tell you atthe consultation what a layout change involves before you decide.

For most of the project, the kitchen will be out of use. We’ll give you the schedule up front so you can plan around it, and we order long-lead items such as cabinets and countertops before demolition to keep that time as short as possible.

The biggest factors are whether the layout changes, cabinet quality, countertop material, appliances, and electrical and ventilation work. Hidden conditions found once cabinets and flooring come out can also add work. Your estimate lists every line, so you can see how a different choice changes the total.

Yes. ProRevive Construction handles reconstruction after water damage, including kitchen cabinets and countertops, flooring, drywall, trim and other interior finishing work. If you want to upgrade while rebuilding, we price that separately from the insurance scope.

If plumbing, gas or electrical work changes, or walls are altered, usually yes. Where a permit is needed, we apply for it and book the inspections as part of the project.

FAQ

Bathroom Remodeling

Showers, tubs, waterproofing and accessibility.

How long does a bathroom remodel take?

It depends on the scope, the tile work and lead times for glass and vanities. We give you a written schedule with your estimate, and we order long-lead items before demolition so the bathroom is out of use for as short a time as possible.

Yes — it is one of our most common projects. We remove the tub, rebuild the floor for a properly sloped shower pan, waterproof the walls and tile the new shower, with glass, a niche and a bench if you would like them.

Tile and grout are not waterproof on their own. Water that gets past them soaks into the wall and subfloor, and years later becomes rot and mold. Our restoration team repairs that damage constantly, so our remodels use proper membranes and pans behind every shower.

Usually a slow leak from the toilet, tub or shower has damaged the subfloor. It should be looked at soon. We can assess it at a free consultation and include the repair in your remodel.

Yes. Curbless showers, benches, grab bars, handheld showers and comfort-height toilets can all be planned into the remodel, and they look as good as any other finish when they are designed in from the start.

The biggest factors are whether plumbing moves — relocating a toilet or turning a tub into a walk-in shower costs more than replacing fixtures in place — the amount and type of tile, custom glass, and the vanity you choose. Your estimate lists every item so you can see where a different choice changes the total.

If plumbing moves, electrical circuits are added or walls change, usually yes. We handle the permit and inspections as part of the project.

FAQ

Water Damage Reconstruction & Insurance

Rebuilding after a leak or flood, and working with your insurer.

Can you work with my insurance company on a rebuild?

Yes. We work with all insurance providers. We document the damage, prepare an itemized rebuild scope for your adjuster and keep you informed while the claim is reviewed. What your policy covers is decided by your insurer, and we will be straight with you about anything that falls outside it.

In most cases you can choose your own contractor. Check your policy and ask your adjuster; we are happy to work alongside them either way.

We’ll walk you through the difference and what it means for your home, rather than quietly building less. Where we believe items were missed, we can send photos and a supplement to your adjuster. You stay in control of the claim, and we copy you on everything we send.

It depends on how much was removed and on material lead times — a section of drywall and paint is very different from a full kitchen rebuild. Your written estimate includes a schedule, and we update it if anything changes.

Matching is part of the job. We identify existing materials where we can, source the closest match, and talk to you before work starts if an exact match is no longer made — sometimes the best answer is to carry a new floor through into the next room.

We photograph it, explain it and price it before doing anything further. For insurance jobs, we send the photos and a supplement to your adjuster.

Yes. Many homeowners use a rebuild as a chance to upgrade — better cabinets, or a walk-in shower where the old tub was. We price upgrades separately, so it is always clear which costs are covered by the claim and which are yours.

Yes. We will ask for the drying records and take our own moisture readings before we close anything up.

Mold remediation is done by ProRevive Restoration before reconstruction begins. We rebuild once the area has been cleared.

FAQ

Project Process & Communication

What to expect from the first visit to the final walkthrough.

What happens at the free in-home consultation?

We come to you, measure the space, check what is behind the problem if there is one, and talk through what you want the room to do. We can also show you finishes from our design gallery on an iPad. Afterward, you receive an itemized written estimate.

One project lead manages your job from start to finish, and you can call them with any question. You won’t be passed between departments or companies.

You get a start date and the order of work before we begin, and your project lead keeps you updated as the job moves forward. If anything changes — a delayed delivery or a hidden condition — we tell you straight away.

Yes. Where the work needs a permit, we apply for it and book the inspections as part of the project.

We protect floors and furnishings, control dust, and leave a tidy site at the end of every working day.

You do not necessarily need to be home while we work. Access arrangements can be discussed before the project begins, and we will keep you informed about the project’s progress throughout the work.

We walk the finished room with you, complete anything on the punch list, and hand over care and warranty information. For reconstruction work, we also leave you with a complete record of the work.

FAQ

Estimates, Changes & Payments

How we price work, handle changes and get paid.

Do you give free estimates?

Yes. We come out, measure and talk through the project at no charge, then send you an itemized written estimate you can take your time over — no charge and no pressure.

Every line is priced, so you can see exactly what you are paying for and compare it fairly. The estimate also includes a proposed schedule. For insurance work, we prepare the rebuild scope in the detail adjusters expect, with any upgrades priced separately.

Estimates are based on the project scope and details discussed at the time they are prepared. If the project scope, materials, or other conditions change, the estimate may need to be updated. Please refer to your written estimate for any specific validity period or terms.

Changes after work begins can affect the project scope, cost, materials, and schedule. If you want to make a change, discuss it with the ProRevive Construction team so the requested change can be reviewed and any necessary adjustments can be documented before the work proceeds.

If we find more once the room is opened — for example a damaged subfloor or framing from an old leak — we stop, photograph it, explain what needs to be repaired and give you a price before we continue. No surprises on the final invoice.

Payment schedules, including any required deposit and progress payments, are outlined in the project agreement. The specific payment terms can vary by project and will be reviewed with you before work begins.

We accept payment methods and schedules based on the terms outlined in your project agreement. Payment details, including accepted methods and any applicable deposit or progress-payment requirements, will be provided before work begins.

We do not currently provide financing information on our website. Financing options may vary by project, so please contact ProRevive Construction to discuss available payment options for your specific project.

FAQ

Still Have Questions?

Every home is different. Call us or book a free in-home consultation and we’ll answer them in person.

FREE IN-HOME ESTIMATES

Ready To Plan Your Kitchen, Bathroom Or Rebuild?

Tell us what you have in mind and when suits you. We come out, measure, talk through the options and follow up with an itemized written estimate — no charge and no pressure.

Covington · Guest Bathroom Remodel

The Bathroom They Had Put Off for Years

A guest bathroom remodel in Covington — replacing an outdated tub and shower, updating the vanity, improving the lighting, and creating a cleaner, more comfortable space for everyday use and visiting guests.

“Honestly, We Haven’t Touched That Bathroom in Years”

Rachel called us in early March. She and her husband had lived in their Covington home for several years, and the guest bathroom had remained mostly unchanged.

The bathroom was functional, but it felt dated. The tub and shower combination took up much of the room, the vanity offered limited storage, and the lighting made the space feel darker than it needed to be.

They wanted a more practical walk-in shower, a brighter vanity area, and finishes that would make the bathroom feel fresh without making it look overly trendy.

“We didn’t need a bigger bathroom. We needed one that finally worked for us.”

— Rachel, Homeowner

What We Saw That You Didn't

The good news: the layout actually worked. The island was in the right spot, the work triangle between the range, sink, and fridge made sense. No walls coming down — that’s always a win for the budget. But a few things caught our eye right away, and we told her about all of them on the spot.

Issue 1

The Tub Was Taking Up Valuable Space

The existing tub was rarely used, so replacing it with a more practical shower created a better use of the available space.

Issue 2

The Vanity Area Needed More Light

The existing vanity didn’t provide enough storage or the lighting they wanted. We planned the new vanity and lighting together so the area would be more functional.

Issue 3

The Bathroom Needed a More Cohesive Look

The existing finishes had been installed at different times and no longer felt connected. The new tile, fixtures, vanity, and hardware were selected to work together as one design.

Demo Day. And the Surprise Nobody Wanted.

Once demolition began, we finally had a clear view of what was behind the existing finishes. The old shower and tub were removed, the vanity came out, and the walls and floor were opened where necessary. This is always the point where a remodeling project can reveal conditions that weren’t visible during the initial walkthrough.

We inspected the exposed areas carefully and checked the plumbing, framing, and substrate before moving forward. Fortunately, most of the existing conditions were workable.

There were a few areas that needed attention before the new finishes could go in, but nothing that changed the overall direction of the project. We documented what we found, talked through the work with Rachel and her husband, and kept the project moving.

THE PROJECT

Our Own Walkthrough Before the Inspector's

Before the bathroom was ready for final inspection, we conducted our own walkthrough. We checked the shower installation, tile work, grout lines, fixtures, vanity, mirrors, lighting, plumbing connections, and finished surfaces.

We ran the shower and checked the drain. We tested the faucets and looked underneath the vanity for any signs of leaks.Then we went through the room again — this time looking at the small details.

We found a minor finishing issue around one section of trim. It wasn’t a major problem, but it was something we wanted corrected before Rachel saw the finished bathroom.

We fixed it, completed the final cleanup, and prepared the space for the final inspection and handoff. The required inspection process was completed, and the bathroom was ready for the homeowners.

Handoff Day

Linsy came by on a Friday morning around 10. We’d asked her to stay off the job site for the last three days — we wanted the reveal to land all at once. She stood in the doorway for a solid ten seconds, just taking it in. Then she walked to the island, ran her hand across the quartz countertop — right where that old cracked tile used to be — and turned around to face us.

“You built what I had in my head but couldn’t explain,” she said. And then she cried. The good kind.

Dan had been standing a few steps behind her the whole time. He’s not a big talker. He just walked up and shook our hands. Firm grip. That was enough.

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Gig Harbor · Primary Bathroom Remodel

The Bathroom They Finally Made Their Own

A primary bathroom remodel in Gig Harbor — replacing an outdated tub and shower, updating the vanity, improving the lighting, and creating a more comfortable space that finally matched the rest of the home.

“We’ve Been Talking About This Bathroom for Years”

Rachel called us in early March. She and her husband had been living in their Gig Harbor home for nearly nine years. They loved the house, loved the neighborhood, and had slowly updated most of the rooms over the years. The primary bathroom was the exception.

“It’s not terrible,” Rachel told us on the phone. “That’s almost the problem. We’ve just kept putting it off.”

A few days later, we were standing in the bathroom with her. The layout was still functional, but everything felt dated. The large soaking tub took up a significant portion of the room, the shower felt enclosed, the vanity didn’t provide as much storage as they wanted, and the lighting left the room feeling darker than it needed to be. 

Rachel wanted a bathroom that felt brighter and more open. Her husband wanted a better shower and a vanity with enough room for both of them to get ready without constantly being in each other’s way. Neither of them wanted anything overly complicated.

They wanted a comfortable, timeless bathroom that felt like it belonged in their home. We took measurements, reviewed the existing plumbing and electrical, looked at the layout, and started talking through what was worth changing — and what wasn’t.

“We didn’t need a bigger bathroom. We just needed to use the space better.”

— Rachel, Homeowner

What We Saw That You Didn't

The good news was that the existing bathroom had a workable layout. We didn’t need to completely change the footprint to make a noticeable difference. The bigger opportunity was improving how the existing space was being used.

Issue 1

The Tub Was Taking Up Too Much of the Room

The existing tub had become more of a visual obstacle than a feature. Rachel and her husband rarely used it, so replacing it with a more practical shower allowed us to open up the room and give the space a cleaner, more functional feel.

Issue 2

The Vanity Needed More Function

The existing vanity didn’t provide the storage or counter space they wanted. We planned a new vanity around how both homeowners actually used the bathroom, with better storage, a more generous countertop, and improved lighting around the mirrors.

Issue 3

The Lighting Made the Room Feel Dark

The bathroom had adequate lighting, but it wasn’t doing the room any favors. We wanted the finished space to feel brighter without making it harsh, so lighting became part of the overall design rather than something added at the very end.

Demo Day. And the Surprise Nobody Wanted.

Once demolition began, we finally had a clear view of what was behind the existing finishes. The old shower and tub were removed, the vanity came out, and the walls and floor were opened where necessary. This is always the point where a remodeling project can reveal conditions that weren’t visible during the initial walkthrough.

We inspected the exposed areas carefully and checked the plumbing, framing, and substrate before moving forward. Fortunately, most of the existing conditions were workable.

There were a few areas that needed attention before the new finishes could go in, but nothing that changed the overall direction of the project. We documented what we found, talked through the work with Rachel and her husband, and kept the project moving.

THE PROJECT

Our Own Walkthrough Before the Inspector's

Before the bathroom was ready for final inspection, we conducted our own walkthrough. We checked the shower installation, tile work, grout lines, fixtures, vanity, mirrors, lighting, plumbing connections, and finished surfaces.

We ran the shower and checked the drain. We tested the faucets and looked underneath the vanity for any signs of leaks.Then we went through the room again — this time looking at the small details.

We found a minor finishing issue around one section of trim. It wasn’t a major problem, but it was something we wanted corrected before Rachel saw the finished bathroom.

We fixed it, completed the final cleanup, and prepared the space for the final inspection and handoff. The required inspection process was completed, and the bathroom was ready for the homeowners.

Handoff Day

Rachel and her husband walked into the finished bathroom and immediately noticed how different the space felt.

The old tub was gone. The new shower made the room feel more open, the vanity provided better storage, and the updated lighting made the entire bathroom brighter.

“It finally feels like a bathroom we actually want our guests to use.”

— Rachel, Homeowner

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Bonney Lake · Guest Bathroom Remodel

The Tub Nobody Had Used in Years

A guest bathroom remodel in Bonney Lake — replacing an outdated tub and shower with a comfortable walk-in shower, a brighter vanity area, improved lighting, and finishes that finally felt at home with the rest of the house.

"Honestly, We Haven't Touched That Tub in Years"

Daniel called us in late February. He and his wife had been living in their home in Bonney Lake for nearly eight years. The house had everything they needed, but the upstairs bathroom had never really caught up with the rest of the home. The layout worked. The finishes didn’t.The bathroom still had the original tub/shower combination, a dated vanity, builder-grade lighting, and tile that made the room feel darker than it actually was.

“We’ve talked about changing it for years,” Daniel told us. “We just never wanted to start a project without knowing what we were getting into.”

His wife wanted a brighter, cleaner vanity area with better storage. Daniel wanted to replace the old tub with a walk-in shower that would be easier to use and better suited to the way they live now. Neither of them wanted a bathroom that looked overly trendy. They wanted something simple, comfortable, and consistent with the rest of their home.

We came out the following week, took measurements, looked at the existing plumbing and layout, and talked through what could stay and what made sense to change.

“We didn’t need a bigger bathroom. We needed one that finally worked for us.”
— Daniel, homeowner

What We Saw That You Didn't

The good news was that the existing layout gave us a solid starting point. There was no need to completely reconfigure the room. Instead, we could focus on the things that would make the biggest difference in how the bathroom looked and functioned.

Issue 1

The Tub Was Taking Up Valuable Space

The original tub/shower combination was no longer serving the way Daniel and his wife used the bathroom. Replacing it with a walk-in shower opened up the room visually and created a more comfortable everyday setup without requiring a larger footprint.

Issue 2

The Vanity Area Needed More Light

The existing lighting left the vanity feeling darker than it needed to be. Better lighting became an important part of the remodel, along with a new vanity and mirror that gave the space a cleaner, more finished appearance.

Issue 3

The Bathroom Needed a More Cohesive Look

The existing finishes came from different eras of the house. Rather than chasing a highly trendy design, we focused on a simple combination of materials, fixtures, lighting, and finishes that would feel current while still fitting naturally with the home.

Demo Day. And the Surprise Nobody Wanted.

Once demolition began, we could finally see what was happening behind the existing finishes. Removing the old tub, opening the walls, and exposing the plumbing gave us a much clearer picture of the existing conditions.

As with any remodeling project, this is where hidden conditions can sometimes change the plan.

We inspected the exposed areas carefully, documented what we found, and communicated any items that needed attention before moving forward. For Daniel and his wife, that meant knowing exactly what was happening rather than discovering unexpected work at the end of the project.

THE PROJECT

Our Own Walkthrough Before the Inspector's

Before calling the project complete, we conducted our own walkthrough. We checked the shower installation and tile work, inspected the vanity and fixtures, tested the lighting, ran the water, checked the drains, and looked closely at the finished details throughout the room.

We also went back through the areas that had been opened during demolition to make sure everything was properly completed before the final stage.

During our walkthrough, we found a small finishing detail that needed attention. It wasn’t something most people would notice immediately, but it was exactly the kind of detail we wanted to catch before handing the bathroom back to the homeowners.

We corrected it, completed the final cleanup, and prepared the space for inspection and handoff.The required inspection process was completed as part of the project, and the bathroom was ready for the homeowners to use.

Handoff Day

Daniel and his wife came by to see the finished bathroom.The first thing they noticed was how much brighter the room felt.

The old tub was gone. In its place was a clean walk-in shower with a more open feel. The new vanity provided better storage, while the updated lighting helped transform the entire room.Daniel walked around the bathroom for a few minutes, looking at the details.

Then he smiled: “This feels like it finally belongs in our house.”

That was exactly what we were aiming for.

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Auburn · Full Kitchen Remodel

The Kitchen She Fell Back in Love With

A full kitchen transformation in Auburn — from the first conversation to the final walkthrough. We updated the finishes, improved the functionality, brought the electrical and ventilation work up to the requirements for the project, and uncovered an unexpected moisture issue along the way.

"I Just Want It to Feel Bright in Here"

Linsy called us in late October. Her voice was calm but a little tired — the kind of tired you hear from someone who has already talked to several contractors and still hasn’t found the right fit.

“I’m 62,” she told us. “The kids are grown. They’ve all moved out. It’s just me and Dan now. I just want to enjoy cooking in my own kitchen again. I just want it to feel bright.” Two days later, we were at her home in Auburn. It was a classic late-1990s house — comfortable, well lived-in, and a little tight around the kitchen. Linsy greeted us with coffee and walked straight over to the island.

“This is where I spend most of my time,” she said. “But honestly? Every morning when I walk in here, I feel a little sad.”

We understood immediately. The dark honey-stained cabinets made the room feel heavier than it needed to. The white appliances were approaching twenty years old. The tile floor showed years of use, and the grout had seen better days. Then there was the tiled island countertop. It had been practical once. Now it made the entire kitchen feel dated.

“Every morning when I walk in here, I feel a little sad.”

— Linsy, homeowner

What We Saw That You Didn't

The good news: the layout actually worked. The island was in the right spot, the work triangle between the range, sink, and fridge made sense. No walls coming down — that’s always a win for the budget. But a few things caught our eye right away, and we told her about all of them on the spot.

Issue 1

Electrical That Hadn’t Kept Up With Code

Some of the existing electrical components needed to be updated as part of the remodel. We reviewed the outlets and wiring that would be affected by the work and planned the necessary improvements around the current requirements for the project.

Issue 2

The Range Hood Was Just Recirculating Air

The existing over-the-range microwave was recirculating air back into the kitchen. Linsy wanted a proper range hood with exterior ventilation instead. That meant planning for new ductwork and coordinating the ventilation work with the rest of the remodel.

Issue 3

The Floor Transition Into the Living Room

The existing kitchen tile met the living room flooring at a visible transition point. Because the kitchen floor was being replaced, we wanted that connection to look intentional rather than treating it as an afterthought. Small details like transitions can make a surprisingly big difference in how finished a remodel feels.

Demo Day. And the Surprise Nobody Wanted.

There is always a little uncertainty once demolition begins. You can inspect a kitchen carefully before construction, but removing cabinets, countertops, and flooring can reveal conditions that simply weren’t visible beforehand.

Once we started opening things up, we discovered moisture damage beneath part of the old island countertop. It appeared to have come from an older sink leak that had been addressed previously, but some of the underlying material had still been affected.

Fortunately, the damage was limited. We stopped, documented what we found, and contacted Linsy that afternoon. We showed her the photos, explained what needed to be repaired, and provided the additional cost before moving forward.

She took a moment and then said: “Good thing you found it. Go ahead.”

That’s what a remodeling relationship should look like.No surprises hidden until the final invoice. No guessing. Just a clear conversation about what we found and what needed to happen next.

THE PROJECT

Our Own Walkthrough Before the Inspector's

Linsy came by on a Friday morning. We had asked her to stay away from the kitchen during the final stage so she could experience the finished space all at once.

She stood in the doorway for a few seconds without saying anything. Then she walked toward the island and ran her hand across the new quartz countertop — right where that old tiled surface had been. She turned toward us.

“You built what I had in my head but couldn’t explain.”

And then she cried. The good kind. Dan had been standing a few steps behind her. He didn’t say much. He simply walked over and shook our hands. Sometimes that’s all you need to know.

Handoff Day

Linsy came by on a Friday morning around 10. We’d asked her to stay off the job site for the last three days — we wanted the reveal to land all at once. She stood in the doorway for a solid ten seconds, just taking it in. Then she walked to the island, ran her hand across the quartz countertop — right where that old cracked tile used to be — and turned around to face us.

“You built what I had in my head but couldn’t explain,” she said. And then she cried. The good kind.

Dan had been standing a few steps behind her the whole time. He’s not a big talker. He just walked up and shook our hands. Firm grip. That was enough.

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